Email EssentialsDownloadable Video - 2016
Email is one of the most active forms of communication in business. Yet, employers are asking that employees learn to use proper communication skills when emailing customers or internal personnel. Using abbreviations or all caps when writing emails breaks down communication effectiveness. This video lesson has a step-by-step illustration of how to write a proper business email.
Publisher: [San Francisco, California, USA] : Kanopy Streaming, 2016
Characteristics: 1 online resource (1 video file, approximately 35 minutes) : digital, .flv file, sound